We strive to ship every order within 48 hours of purchase. Holiday seasons may prolong that to 5 business days. We ship your products via USPS, items should arrive within 2-5 business days, holidays seasons may be longer. Once orders are received and items shipped, you will receive a tracking number to locate your package. Once the item is received by USPS, we are no longer responsible for the product(s). We are not responsible for lost or stolen items. If you believe your package is lost or stolen, contact the USPS with the given tracking #.